MandateMind Trust Center

Transparency around availability, security, data handling, and reliability for teams who depend on MandateMind for audit‑grade work.

🟢 Current Status

All systems operational.

App API Evidence Processing

Uptime & Reliability

MandateMind is engineered for continuous availability. As production usage grows, this page will publish real‑time uptime metrics, incident history, and maintenance logs.

📈 Uptime Commitment

Target uptime: 99.9% monthly. Redundant services, automated scaling, and continuous health checks ensure predictable performance.

📘 Incident History

No incidents reported to date. Future incidents will be documented with root cause, impact analysis, and remediation steps.

🛠 Maintenance Windows

Planned maintenance will be announced in advance and scheduled during low‑impact hours.

Transparency & Data Handling

MandateMind is built for organizations where evidence, mandates, and controls must be handled with precision and confidentiality.

🌍 Data Residency

Customer data is hosted in secure, reputable cloud regions with strong compliance baselines and redundancy.

🤝 Subprocessors

MandateMind uses a minimal set of infrastructure subprocessors (cloud hosting, email delivery). A full list will be published and maintained here.

🛡 Responsible Disclosure

We welcome responsible vulnerability reports and are committed to timely remediation and transparent communication.

AI Safety & Evidence Protection

MandateMind uses AI to summarize evidence, detect gaps, and generate readiness insights — without compromising privacy or security.

🧠 No Training on Customer Data

Your evidence is never used to train shared AI models.

🔒 Secure AI Processing

Evidence is processed in isolated, access‑controlled environments.

📁 Optional Redaction

Customers may redact sensitive fields before AI processing.

📊 Transparent Outputs

AI summaries include source references and confidence indicators.

Platform Updates & Changelog

As MandateMind evolves, this section will publish release notes, new features, security improvements, and infrastructure updates.

📅 Latest Updates

Security & Compliance Details

For encryption, access controls, audit logging, and our compliance roadmap, visit the Security page.

View Security Overview